Our Values


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We protect the health, safety and wellbeing of our customers and staff and maintain our properties with care


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We listen to you and seek out opportunities to connect with our customers and local communities


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We do what we say, learn when things go wrong and continuously improve the quality of our services


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We champion and celebrate differences and positively challenge each other to improve

Why Work for Us?

If you want to affect real change and help build something truly special, then Christian Action Housing Association is the place to be.  We are an organisation that values people who are adaptable, innovative and seek to make a positive change.  

Best Companies

We are a small friendly team at Christian Action Housing, and an ambitious one. We wanted to make sure that our Association is a great place to work, a flexible, fair employer and inclusive and welcoming for all our team members.

We decided to take part in the Best Companies Survey for 2020/2021. A leader in workplace engagement, the Best Companies listing has been running for 20 years and highlights organisations who are working hard to engage and motivate their employees. We wanted to hear from our team about where our strengths lay, and what we could do better.

Our survey closed in March 21 and we were grateful that 78% of our staff took part in the survey and gave us their frank and unvarnished views.  We are proud to have achieved the following accreditations;

Best Companies very good to work for 2021 logo   Black and Red square with wording saying London's 50 best midsized companies to work for in 2021 Wording in a blue and black box saying Housings 25 best associations to work for in 2021

Our team told us they feel a strong sense of family here at CAHA, and are committed and proud to work for the Association. We offer great flexibility and work life balance, and our employees care about each other, and our customers. To get even better we are busy putting in place improvements to how we communicate and work across teams, ensuring we offer competitive salary and benefits, and supporting our leaders and managers to be the best they can be.

We hope to survey again in a couple of years’ time – and we are aiming for an outstanding score!

We had some areas of strength such as high disclosure rates of diversity data and promoting inclusion and diversity through our policies. We are also committed to working on some of the key areas of improvement such as role model profiling and exploring development opportunities to under- represented groups. This year we will use these recommendations and engage with our staff to improve and implement our Equality, Diversity and Inclusion Strategy, together.

Inclusive Employer

Christian Action recently took part in the Inclusive Employers Accreditation. This assessment is designed to enable organisations to benchmark where they are in their inclusion journey, to celebrate their successes and highlight opportunities for improvement. We were awarded Committed status which recognizes our commitment to creating a more inclusive workplace culture.

Words saying Committed to Inclusive Employer on a white back ground and a red circle going through the words inclusive employer

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At Christian Action we understand that our employees are one of our greatest assets and so helping them develop is crucial to the achievements of the organisations goals.  We are committed to offering all employees the opportunity to learn and develop to ensure that they can deliver great performance in their job role.

Our training strategy is focussed on creating a motivated workforce, which is capable of meeting new challenges, is skilled and competent and will reflect Christian Actions Housing objectives, both short and long term. 

We utilise a number of resources to ensure that this happens, some of which are detailed below:

Management development Programme

We are in the process of developing a specialised management development programme for all staff that have managerial responsibilities within the organisation.  This will be launched later in 2023 with the aim to assist our managers with maximising personal effectiveness, self-awareness and leadership skills.

Internal & external training

There are a number of courses, e-learning and workshops available to all staff.  This includes but is not limited to customer care, personal safety, safeguarding adults and children, fire warden, first aid and health and safety courses. 

Job Shadowing

We encourage employees to carry out job shadowing around the whole organisation and no position is off limits!

Job shadowing involves working closely with another colleague from the organisation either within the same team but doing a different role or in a different department to promote an understanding of what everyone does and/or to assist with a career move.

We have found that people have gained valuable experience from carrying out these sessions.

Professional Qualifications

As an organisation we are keen to support opportunities for our employees to develop professionally and personally.  To help make this happen we offer additional benefits such as funding, time off for exams and study leave.

Career progression

Christian Action Housing Association is dedicated to continuous improvement, including the development of employees. Hard work will be rewarded with genuine chances for career progression and training opportunities. These apply to everyone whether temporary or permanent.  Staff meet regularly with their manager to discuss performance and objectives. There is also an annual appraisal process.

In return for your commitment, we will invest in developing your skills and abilities to support you to realise your potential, as well as offering rewards and benefits that fit around you and your lifestyle.

If this sounds like the type of organisation for you, take a look at our current vacancies

Various pictures of the benefits offered to staff

Christian action housing is a ‘Disability Confident' Employer, and we are committed to making our recruitment process open and fair and will work with individuals with a disability to make our roles accessible wherever possible. We welcome and embrace those from all faiths and none. We are an anti-racism organisation and have a zero tolerance for racism and all forms of bigotry.

How to apply

If you are looking to join our team we will ask you to complete an application through our careers page. Your application is very important - the information you provide is the only information we will use in deciding whether or not you will be shortlisted for the selection process. Typically we ask for your CV and a covering statement detailing what you can bring to the role and to our team and how your experience and skills meets the key elements of the role.

Review the Job Description

The job description will outline the core responsibilities of the role, and provide an overview of the key tasks you will work on. We also have a person specification which highlights the essential skills, knowledge and abilities you will need to be successful.

Importantly we also give you details of our values and competencies we use to measure successful performance in any given role.

Make your covering statement stand out

Your covering statement should give us a sense of your values and experience, and all those great transferable skills you can bring to our team. Try to give practical examples from either your personal or working life wherever possible. Tell us about the work you have been involved in, and remember to write about your individual responsibilities. Always gear your application to the specific job and ensure it is relevant to the person specification.

Keeping you informed

You will receive notification that your application has been received. Always save a copy of your application form for your own reference. If you are shortlisted you will receive confirmation by email and we may then be in touch to invite you to interview for us.

Supporting applicants with a disability

We are committed to the employment and career development of disabled people. If you tell us that you have a disability we can make reasonable adjustments at interview.


Applications are matched against the essential requirements.  In some cases, we may decide to carry out a testing exercise before inviting people to a formal interview.

The interview

Before you come for the interview re-read the job information and refresh your memory as to what you put in your application. Make a note of any questions you have. You may also want to find out about the Association by looking on the website.

There will usually be a panel of two or three people at the interview. The questions asked will be around the requirements listed in the person specification. 

The length of the interview will depend on the type of job you are applying for, but will generally last 45 minutes to an hour.  All interviewers will take notes throughout the interview.

Making final selection

All interviewed candidates will be notified by either telephone or email about the outcome of the interview, very shortly afterwards.  The successful applicant will also receive confirmation of the offer within 5 working days.

If you are offered a job

Any job offer is subject to a number of clearances such as satisfactory references; eligibility to work in the UK; DBS check if the job involves working with children or vulnerable adults; proof of qualifications; amongst others.  Please do not hand in your notice at your current workplace until we have advised you that we have received all clearances and that you are clear to start work.

Fair recruitment

We try to ensure that every stage in our recruitment process is fair, properly carried out and that people aren’t discriminated against. If you are not successful at the interview stage of the process and would like to know the reasons why, you should contact HR in the first instance and they will be able to refer you to the relevant manager to discuss this. 

We are committed to being transparent about how we collect and use data as part of the recruitment process. To find out more about how we do this and meet our data protection obligations please click here.

As a local landlord that provides local needs in diverse and challenging parts of London, Equality, Diversity and Inclusion (EDI) is a key consideration in everything we do. We remain committed to principles of equal access and opportunity and embrace the diversity and inclusion of our staff, customers and communities.

As our name suggests we are Christian Action, a housing association motivated by Christian and social concern that welcomes and embraces those from all faiths and none. We are an anti-racism organisation and have a zero tolerance on racism and all forms of bigotry.

We are grounded in a commitment to tackle injustice and inequality. These are our roots and continue to be the values that motivate us today. Strong values are not enough to lead to fair outcomes.

We commit to doing more as an employer and as a landlord to fight racism, champion diversity and achieve greater equality. In 2020, in consultation with staff and residents we developed our EDI strategy that outline 3 key themes;

  1. Provide service excellence that is tailored to the diverse needs of our tenants and residents delivered through the insightful use of tenant data, high quality staff training and a creative approach to processes, policies and problem-solving.
  2. Create a ‘One Christian Action’ culture that ensures every team member feels like they belong, that their diversity is not just recognised but welcomed, and that the organisation works hard to give equal access to employment, promotion and development opportunities.
  3. As a local business CAHA aims to fully represent the diversity of our local community, offering transparent and fair access to everything we do including our services, Board and Resident Group Membership, employment and contracts.


Join our team

Join our team

Careers at Christian Action Housing

If you want to affect real change and help build something truly special, then Christian Action Housing Association is the place to be. We are an organisation that values people who are adaptable, innovative and seek to make a positive change. 

Submit CV

Our partners

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