Housing Services Team Leader - Christian Action Housing

Housing Services Team Leader

Location: Enfield, EN3 (Hybrid working after probation period)

Salary: £40,000 to £41,200 per Annum

Employment Type: Full-time (37.5 hours per week), Permanent

About Christian Action Housing Association

We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, striving to provide much needed services in these areas. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. We also have a number of retirement schemes for older residents, offering peace of mind and an opportunity to remain independent and in their local community.

We are seeking an experienced and compassionate Housing Services Team Leader to join our team in Enfield, playing a pivotal role in delivering outstanding housing support services.

The Role

As the Housing Services Team Leader, you will lead and inspire a team of housing officers covering our General Needs and Independent Living properties, ensuring high-quality service delivery in line with Christian Action Housing’s values and objectives. You will be responsible for managing daily operations, supporting clients, and fostering strong partnerships with stakeholders. This is a fantastic opportunity for someone passionate about making a real difference in the community.

Key Responsibilities

• Lead, motivate, and manage a team of housing support workers, promoting a positive and collaborative team culture.
• Oversee the delivery of housing support services, ensuring compliance with organisational policies, safeguarding standards, and regulatory requirements.
• Coordinate client assessments, support plans, and risk management to ensure personalised and effective housing solutions.
• Develop and maintain strong working relationships with clients, local authorities, health and social care professionals, and partner organisations.
• Monitor service performance and prepare reports for senior management and Board, identifying areas for improvement and innovation.
• Provide coaching, supervision, and professional development opportunities for team members.
• Ensure safeguarding policies are rigorously applied and promote client safety and wellbeing at all times.

Please see attached job description for a full list of duties/responsibilities

Benefits

• 25 days annual leave entitlement plus public holidays.
• Health care cashback scheme
• Employee Assistant Programme (inc. free counselling and leagal advice)
• Generous pension scheme.
• Supportive and friendly working environment

Applying

Deadline for applications is Monday 1st June 2026 with interview held on Thursday 11th June 2026. 

Christian Action Housing is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of background.