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Job Details

Job Title: 3rd Line/IT Infrastructure Engineer
Job Reference: EC1334375EnfLIE
Location: Enfield, Enfield, Greater London, United Kingdom
Salary: £48355.00 to £48355.00

3rd Line/IT Infrastructure Engineer

Location: Onsite – EN3 6GS (travel across sites likely)

Salary: £48,355 Hours: 37.5 (occasional evening and weekend working may be required)

Christian Action Housing Association is proud to be a local landlord providing homes and services across four North London boroughs, managing around 1600 homes. We manage mixed tenure housing stock, including independent living and the provision of supported housing accommodation and services for young people.

We are a diverse, fun and friendly team whose mission is to provide high quality and affordable housing, support and services to those in housing need. We have a team of 80 dedicated and knowledgeable professionals who help to deliver excellent and innovative housing and support services that reflect our four values – Care, Commit, Connect and Champion.

We are seeking a driven and self-motivated 3rd Line IT Infrastructure Engineer to join our busy IT Team based in Enfield. You must be proficient with technologies and hardware and excel in high-pressure environments. The ideal candidate will have excellent communication skills, extensive knowledge of data laws and excellent problem-solving, analytical and time-management skills. Your approach should be customer focused, working to establish the underlying needs of internal and external customers. As some travel acorss sites will be required it is essential that the right candidate have a full driving license and access to a car during working hours.

Role priorities include;

Supporting the effective delivery of the IT Service across the organisation to our key stakeholders.
Leading on promoting an effective IT service that ensures that our systems and IT infrastructure is protected from external threats.
Provide exceptional general IT support as well as Microsoft / VMware Server installation, Windows deployment, configuration and upgrading of server/client software and related products.
Support in the designing, building, deploying, and maintenance of the IT network.
Maintaining servers and networking devices, proactively detecting, and fixing any potential or real issues.
Bringing a flexible and dynamic approach to support the Head of IT, to ensure that our IT infrastructure is secure and up to date.
Being accountable and sharing ownership of the team’s targets and service standards as agreed with Head of IT

For full details of the role and person profile please view the job description on our recruitment page.

What we’re offering

25 days holiday plus bank holidays
Health care cashback scheme
Employee assistance programme including free counselling and legal advice
A supportive and friendly working environment
Generous pension scheme

Christian Action Housing is a ‘Disability Confident Employer’, and we are committed to making our recruitment process open and fair, and we will work with individuals with a disability to make our roles accessible wherever possible. We welcome and embrace those from all faiths and none. We are an anti-racism organisation and have a zero tolerance on racism and all forms of bigotry

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